Click2Call PR & Relations Download product sheet (PDF)

Be there when your customers need you

Reveal your customer service to people searching on the go

“Is it really easy for your mobile customers to get in touch with you?”

Mobile users on the go are usually looking for specific answers to specific questions when searching on their phones. Imagine being able to be there every single time someone is looking for a solution and would prefer talking to a real person. Click2Call search ads are a simple way to serve your customers and provide relevant information, manage PR and offer support – while being easily found on the internet. You already have a call centre in place to take care of customers looking to talk to one of your representatives. Take the chance to be that company customers just love by making it easy for them to reach you.

Channels for Mobile Click2Call PR & Support:
Google Search

Your objectives with Mobile Click2Call PR & Support

• Increase awareness of call centre support function
• Increase availability for customers seeking immediate support
• Excel at customer support by opening up a new channel to your call centre
• Be perceived as a pioneer by using the latest technology for your support activities

How we reach your objectives

• Design and creation of Click2Call campaign concepts
• Analysis of channel and message placement options
• Design and creation of campaign components, such as Click2Call ads and landing pages
• Monitoring of campaign performance, with continuous optimisation
• Communication synchronised with other marketing activities
• Continuous measurement, analysis and reporting on campaign activity and performance

Keybroker’s Mobile Click2Call PR & Support includes:

• A dedicated delivery team of Campaign Analysts to optimise and manage your campaign
• Expertise across search engines, content networks, social networks and affiliate networks
• Methodology, technology and tools that are leaders in the industry
• The powerful tools of RealTime Ads™ and CampaignControl®
• A success-based pricing model with full transparency
• International delivery globally across geographical markets
• Close cooperation with the leading search engines such as Google, Yahoo! and Bing
• Measurement and reporting with full transparency

Looking at the KPIs

All online advertising campaigns are reported with a set of Key Performance Indicators that are used to analyse the results. For Mobile Click2Call PR & Support campaigns with the main purpose of providing a service and interacting with your customers, the KPIs are typically:

• Number of calls
• Cost per click, CPC

Pricing for Click2Call PR & Support

Performance fee

• Success fee (e.g. % bonus for increasing share of impressions)

Other applicable fees

• Minimum monthly fee agreed
• Set-up fee including ads, keywords and campaign structure
• Custom price for apps, mobile web sites, landing page optimisation or other production
• System fee: fixed fee per click

Traffic

• All media is transparently invoiced at cost

Contract

• 6 months minimum for continuous, always-on campaigns